—Secure Electronic Transactions (SET) is a security
protocol for an electronic payment system that utilises PKI to
address e-commerce security and privacy concerns. Although
PKI technologies used by the SET protocol were proven to be
effective in addressing security issues in e-commerce, several
implementation issues were found from SET applications
de-signed to support security mechanisms ofPKI. SET failed to
be implemented by e-commerce end-users. This paper studies
how SET was predicted, designed, and rejected by e-commerce
end-users. PKI issues associated with SET implementation in
B2C e-commerce are also reviewed. Although e-commerce
end-users are concerned about security issues, usability is a
more dominant factor than security for a secure system project
to be adopted by the users.
—Certification authorities (CAs), public key infrastructure (PKI), secure socket layer (SSL), secure electronic transactions (SET)
The authors are with the Department of Informatics, Faculty of Science and Technology Phuket Rajabhat University, Phuket,83000 Thailand(e-mail: email@example.com, firstname.lastname@example.org).
Cite: Pita Jarupunphol and Wipawan Buathong, "Secure Electronic Transactions (SET): A Case of Secure System Project Failures," International Journal of Engineering and Technology vol. 5, no. 2, pp. 278-282, 2013.